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Frequently Asked Questions

How do I arrange a consultation?

Complete the contact form on our website and a member of our team will arrange a free, no-obligation consultation.

What are your membership prices?

Gym Possible membership costs just £20 per month.

We also offer one-to-one personal training sessions, with prices starting from £20 per session when purchased in blocks. Individual sessions are available for £23 per hour.

All new members are required to complete an initial consultation before joining.

Who can use Gym Possible?

Gym Possible is designed primarily for people with physical disabilities, neurological conditions and long-term health conditions. Our members include people with:

  • Spinal cord injuries
  • Stroke
  • Multiple sclerosis
  • Cerebral palsy
  • Muscular dystrophy
  • Neurological conditions
  • Amputations
  • Mobility impairments

If you are unsure whether Gym Possible is suitable for you, please get in touch and we will be happy to discuss your individual needs.

Do I need to transfer from my wheelchair?

No. The vast majority of our equipment can be used directly from a wheelchair, meaning a transfer is not required. Some equipment may require a transfer, but it is entirely possible to complete a full workout without leaving your wheelchair.

Will somebody be available to help me?

At Gym Possible Gateshead, there will always be a member of staff on site to help you access equipment, answer questions and support your training.

At Gym Possible Benton, we do not currently have a member of staff on site during most opening hours. However, a member of the Gym Possible team is available between 12:00pm and 2:00pm every Wednesday if you would like assistance, advice or guidance with your training.

If you require support outside of these hours, personal training sessions can be arranged, or you are welcome to bring a personal assistant, friend, family member or support worker to assist you with your workout.

Can I bring my carer, support worker or personal assistant?

Absolutely. We encourage members to bring carers, support workers, personal assistants, friends or family members if this helps them access the gym safely and confidently.

If you have more complex support needs, we kindly ask that you attend with a support person, as our trainers are here to provide assistance with training and gym-related activities rather than personal care.

Is there accessible parking?

Yes. Accessible parking is available at both of our locations, with designated disabled parking spaces located close to the gym entrances.

Do you have accessible changing facilities?

Yes. At Gateshead, accessible toilets and changing facilities are located directly adjacent to the gym.

At Gym Possible Benton, there are two disabled toilets on site. One includes sufficient space for changing and is located near the main entrance of Tumble Gymnastics, just around the corner from the Gym Possible training area.

Is there an age limit?

Gym Possible is available to people aged 16 and over.

Are assistance dogs allowed?

Yes. Registered assistance and service dogs are always welcome.

What are your opening hours?

Gym Possible Gateshead
Monday to Friday: 10:00am to 5:00pm

Gym Possible Benton
Monday to Friday: 9:00am to 8:00pm
Saturday and Sunday: 9:00am to 7:00pm

Please note that Gym Possible Benton is located within Tumble Gymnastics and is not continuously staffed by Gym Possible team members.

Is there a contract?

No. Memberships are flexible and can be cancelled at any time, and include access to both sites, Gateshead and Benton.

What is your cancellation policy?

Personal training sessions, physiotherapy appointments and consultations are subject to a 24-hour cancellation policy. If you cancel with more than 24 hours' notice, you will not be charged.

Gym membership works differently. Once you have completed your consultation and become a member, you are welcome to use the gym whenever it is open and there is no need to book individual gym sessions.

Do you offer physiotherapy?

Yes. Gym Possible works with two specialist neurological physiotherapists who provide services from our Gateshead facility at a cost of £60. If you are interested in physiotherapy, please contact us and we will arrange an initial consultation to discuss your needs.

Can I bring food and drink?

While we do not allow food to be consumed in the gym area, cold drinks in closed containers are permitted.

What should I wear?

Comfortable clothing that allows you to exercise safely. There is no formal dress code.

What are your busiest times?

The gym is generally busiest between 10:00am and 1:00pm on weekdays.

Do you have any jobs available?

We are not currently recruiting, but we are always happy to hear from passionate individuals who share our vision. Please contact us if you would like to be considered for future opportunities or volunteer roles.

How is Gym Possible different from a mainstream gym?

Gym Possible is specifically designed to meet the needs of people with physical disabilities, neurological conditions and long-term health conditions. Our facilities, equipment, staff expertise and community are focused on helping disabled people access exercise in a safe, supportive and welcoming environment. We believe exercise should be accessible physically, financially and culturally.

Are you a rehabilitation centre?

No. Gym Possible is not primarily a rehabilitation centre or a day centre. We are a fully accessible gym for people with physical disabilities, focused on improving physical and mental wellbeing, building confidence, fostering community and supporting lifelong health through exercise.

While we do offer physiotherapy and some rehabilitation-focused services, our primary purpose is to provide an accessible gym where people can exercise, become stronger and healthier, and enjoy the many physical, mental and social benefits of regular activity. Because of this, members who require ongoing personal support should attend with a family member, carer or support worker, as our team is here to provide fitness and gym-related assistance rather than personal care.